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How to log in to your PKG Monitor App

This article explains how to log in to the PKG Monitor app.


 

Before you start

Make sure you have:

  • A compatible smartphone
  • Your EmbraceMini
  • An active Internet connection

 

Step-by-step instructions

  1. Download the PKG Monitor app on your smartphone (Android, iOS)
  2. Open the app and complete the compatibility check.

    The app checks whether your phone meets the technical requirements. If your device is compatible, you will see a message on screen and can continue to the next steps.
  3. Enter your date of birth when prompted.
     

  4. Follow the on-screen instructions to pair your EmbraceMini.
     

    If you encounter any errors, check that your date of birth is correct. If it is correct and you still cannot log in, contact your clinic.

  5. Allow notifications when asked, if you had not done so before. 
     

    Medication reminders and important messages are sent through the app.
  6. Follow the instructions to wear the device correctly.
     

    The app shows how to place the device on your wrist.

 

You are ready to use the app

Once setup is complete, the PKG Monitor app is ready to use and the monitoring session will start.

 

If you need to log out of the PKG Monitor app, for example during troubleshooting or off-boarding, make sure to follow the steps outlined here: Ending a monitoring session.

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